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Withdrawals: Cashier instructions (website)

In order to submit a withdrawal request from our Web Cashier, log in to your Stars Account and follow these steps:

  1. Select Account then Cashier.
  2. Choose the Withdraw tab.
  3. Select a suggested withdrawal amount or enter a different one in the Other field.
  4. Review our Withdrawal Policy and select Continue to proceed.
  5. Select your preferred withdrawal method.
  6. Review your withdrawal limits and exchange rate (if applicable).
  7. Click on the green arrow to proceed.
  8. Follow the onscreen instructions and enter the requested payment details.
  9. Confirm all details are correct to avoid any delays and/or return fees and submit your request.

You will receive an email notification confirming your request and when you can expect to receive your funds.

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