Football Fever: Frequently Asked Questions
What is Football Fever?
Football Fever is a PokerStars promotion running from June 11 until July 6. During Football Fever you can follow football matches and support your favourite football nation while playing poker. The promotion consists of:
- Football Fever Avatars
- Football Fever Daily Challenges
- $27 Football Fever $1M GTD Phase Tournament
- Football Fever Mission Week
1. Football Fever Avatars: FAQ
By displaying the avatar of your preferred footballing nation you can show other players at the tables which national team has your support.
Click on any of the 'Football Fever Avatar' banners in the PokerStars Lobby.
No. This is only possible from the desktop client. If you activate your avatar in the desktop client you will be able to use it while playing on the mobile app.
If your country is not competing in the biggest football event of the year, or if it's have been knocked out, its avatar will not be available for you to use. Players will only be able to choose among avatars that belong to 32 participating countries.
Players will only be able to choose among avatars that belong to 32 participating countries. If your country is not competing in the biggest football event of the year, or if it has been knocked out, its avatar will not be available for you to use.
No, you can choose an avatar of any country, as long as it is among 32 countries that are participating in the biggest football event of the year.
You can remove the avatar any time you want. Simply click on the 'Get avatar’ banners currently running in the PokerStars game client and then select 'None'. Your avatar will revert to your normal image.
Football Fever avatars will be available until 13 July after which time they will revert back to your original image on your account. If you want to keep your country avatar please contact Support to provide you with the requested image, which you will then need to upload as your personal image.
2. Football Fever Daily Challenges: FAQ
Football Fever Daily Challenges are exactly that – every day you have to complete simple given Challenges, and if you have completed your Challenge successfully, you will receive a ticket to the All-in Shootout tournament where you have a shot at winning a cash prize. Each All-In Shootout awards $10,000 in cash to the top players, with $1,000 for the winner!
Football Fever Daily Challenges run from June 11-25, 2014. There are Challenges each day when there is a football match, followed by an All-in Shootout tournament 24 hours after the scheduled start of that football match. Remember that each daily Challenge is available from 00:00 ET to 23:59 ET and must be completed in that time frame.
It is simple to take part. All you need to do is open your personal Football Fever window in the client and select and complete your available Challenge. Remember that you must hit the Start button for each Challenge!
In your PokerStars client. The location of your personal Football Fever window depends on the device you are using:
Desktop: Log-in to the PokerStars client and choose ‘Football Fever’ in the menu.
iOS devices: Log-in to the PokerStars app and press the ‘More’ menu at the bottom of your screen. Choose ‘Football Fever’ in the menu.
Android™ devices: Log-in to the PokerStars app and access the extended menu on your Android™ device. Choose ‘Football Fever’ in the menu.
Yes, progress of your Challenges will be listed in the Challenge window as either ‘In Progress’ or ‘Completed’. After you complete your Challenge, it will move from the ‘Live’ tab to the ‘Completed’ tab in your Football Fever window, where you can also see the status of your ticket. If your ticket is still being processed, your Challenge will have a ‘Ticket is pending’ message. Once you receive your ticket, this will be noted with ‘Ticket is credited’ in the same Challenge window. From there simply click on the ‘Use Your Ticket’ button to register in your preferred All-In Shootout!
Upon successful completion of a Challenge, your All-in Shootout ticket will be credited to your account within two hours, but please note that it might take up to a few additional hours for the credit. You will receive your ticket well in advance of the All-in Shootout start time. All-In Shootouts are limited to the first 60,000 players, so make sure you register as soon as you receive your ticket.
PLEASE NOTE: You need to register manually for the All-In Shootout using your ticket. Registration closes as soon as that football match starts. Unused tickets will expire after the tournament starts.
In All-In Shootout tournaments every player will automatically be placed all-in every hand. No actual poker play is possible in these events, so there is no need for you to even log-in to play the tournament. Simply sit back and observe the action!
No. You can only register in one All-in Shootout for a specific football match depending on what you believe the outcome of the match will be (Team A Win/Team B Win/Draw). As soon as you register to the Shootout of your choice, you will be unable to register for the other two Shootouts.
Unfortunately, your selection was not a winning one. Only the Shootout with the correct final result of the related football match will be played. The other two All-in Shootouts will be cancelled and will have no prizes paid out.
The Daily Challenges Schedule is available in your personal Football Fever window of the PokerStars client, and you can access both the daily and full schedule from there.
There are 48 Daily Challenges in total. Each Challenge links to a specific football match on that date. There can be more than one Challenge in a day and you are welcome to take part in as many as you wish. There is also a Bonus Challenge.
You must select Start from the Football Fever window in order to participate in the Bonus Challenge, and then simply complete 10 or more Daily Challenges. You will then receive a ticket to the Bonus Challenge All-in Shootout on June 28 at 15:05 ET, with a prize pool of $100,000, with $10,000 for the winner. Please note that you MUST hit the Start button on your Bonus Challenge before starting any of your Daily Challenges, as any Daily Challenge you have completed prior to opting in will not count towards your Bonus Challenge.
- If you are required to make a real money deposit, your deposit request might not be processed yet. Please check your Cashier. Note that the time the deposit is successfully cleared and made available in your account determines eligibility.
- Play Money chip purchases do not count for the Challenges as they are not real money deposits
- If you have to play a scheduled tournament or a Sit & Go, you may still be involved in your first hand of the tournament. Please wait until after you have played your first hand.
- If the challenge is to play 10 ring game hands, please make sure you haven’t played less than the required number of 10 hands. You can check this by requesting your Hand History in the client from the Requests Menu.
- Likewise, if you have to win money in a hand, or win at showdown or play a specific game type, you can check this by requesting your Hand History.
- Some Challenges specifically require you to play on a mobile device. Please double check if your Daily Challenge needs to be completed on a different client version.
- You did not play the correct tournament. This could be a tournament with a similar name or Play Money tournament, which are ineligible. You can check this by requesting your Tournament History in the client from the Requests Menu.
- Please make sure you have completed the Challenge within the required time frame. All Daily Challenges must be completed before 23:59 ET (ET is server time). Please refer to your client Time Zone Settings.
3. $27 Football Fever $1M GTD Phase Tournament: FAQ
In the Lobby under 'Events' > 'Football Fever'.
No. Unregistration from the Phase 2 tournament is not possible, so if you cannot play on the day of the Phase 2 tournament, you will forfeit your entry. No compensation will be awarded.
Yes, chip counts at the end of a Phase 1 tournament will be carried over into Phase 2.
Yes. If you were eliminated you can enter another Phase 1 tourney and start at the beginning. You can play in as many Phase 1 tourneys as you wish until you have survived to play in Phase 2. However, please note that you can be registered for only one Phase 1 tournament at any given time.
No. You cannot advance to Phase 2 more than once, so if you survive a Phase 1 tournament you cannot play again.
- You have already survived a Phase 1 tournament (if you survive a Phase 1 tournament you cannot play again) and will get to play in the Phase 2 tourney on 6 July at 12:25 ET.
- You are already registered to play in another Phase 1 tournament. Note that you can only be registered for one Phase 1 tournament at any given time.
All players that survived a Phase 1 tournament will combine in a single Phase 2 tournament that will be played on July 6, 2014 at 12:25 ET. Your chip count from Phase 1 will be carried over to the Phase 2 tournament. Unregistration from Phase 2 is not possible.
4. Football Fever Mission Week: FAQ
First you need to visit your personal Football Fever window in the client/mobile app. You can view your Missions there under the 'Live' tab. You can choose one of three Missions on offer, available from July 7, by hitting the Start button. Once you have selected your Mission you need to complete it before 23:59 ET on July 13, 2014.
Desktop users: Log-in to the PokerStars client and choose ‘Football Fever’ in the menu.
iOS device users: Log-in to the PokerStars app and press the ‘More’ menu at the bottom of your screen. Choose ‘Football Fever’ in the menu.
Android™ device users: Log-in to the PokerStars app and access the extended menu on your Android™ device. Choose ‘Football Fever’ in the menu.
Unfortunately this will not be possible. Once you have chosen your Mission you cannot change it.
If you have completed your Mission it will move from the 'Live' tab to the 'Completed' tab, where you will also be able to see the status of your reward ticket.
If you go to your 'Completed' tab in the Football Fever window you will be able to see the status of your ticket. Normally, your ticket will be credited to your account within two hours of you completing your Mission, but in some cases it may take a few hours. Note that you will receive your ticket well in advance of the All-In Shooutout start time, so please be patient.
Once you have your ticket you have to use it to register for one of three All-In Shootouts, which are taking place on July 16 at 14:05, 15:05 and 16:05 ET. There is no late registration available, so if you do not use your ticket, you will forfeit it.
Note that there is a cap of 60,000 players for each All-In Shootout, and seats are available on a first come, first served basis. So if your All-In Shootout tourney of choice is already full, you will need to select one starting at a different time.
No. Mission All-in Shootout tickets are non-transferable and cannot be exchanged for cash. Unused tickets will be forfeited.
You need to manually register for the relevant All-in Shootout tournament using your ticket won. You do not need to be logged in to play the tournament as all players will be moved all-in from the first hand onwards. The cash prizes will be paid out automatically to the winning players as soon as the tournament is completed.
Contact firstname.lastname@example.org if you have any questions about how to take part in the Football Fever
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