Stars Rewards

The Stars Rewards program makes it easy to earn rewards tailored to you, across all our available products. Earn reward points every time you play real money games (subject to certain conditions). Collect enough points to complete your progress bar and you’ll win a Chest loaded with rewards you’ll want to use - including StarsCoin and free play!

Personalised Rewards

Get rewards you’ll want to use in the games you like to play, tailored to you, when you play for real money across all our available products.

Reward Points

Play for real money and earn reward points. Points fill your on-screen progress bar - complete it to win a Chest filled with personalised rewards, just for you. You’ll also earn reward points every time you open a Chest.

Chests

Chests can be collected and opened before, during or after your session, and contain rewards that relate to the activities you enjoy! Rewards can range from StarsCoin that you can spend in the Rewards Store, to a variety of tickets and items tailored to you and the games you like to play. There are six different Chest types of increasing size and value, worth up to the amounts detailed below.

Rewards

Red Chest

Red Chest

Up to $50

Blue Chest

Blue Chest

Up to $100

Bronze Chest

Bronze Chest

Up to $250

Silver Chest

Silver Chest

Up to $500

Gold Chest

Gold Chest

Up to $750

Platinum Chest

Platinum Chest

Up to $1,000

You can manage all of your rewards in the ‘My Stars’ area of your account.

For more on average values and probabilities, please see the FAQ.

Progress Bars

Earn enough reward points to complete your progress bar and you’ll receive your next Chest. Win four Chests in a day (ET) and we’ll upgrade you to a bigger Chest, which will require more points to unlock but will contain bigger rewards on average (see above). Your progress bar will turn blue when you’re approaching an upgrade, and we’ll let you know exactly how long you have left to earn it.

Even if you don’t play regularly we’ll make sure your points targets remain achievable, so everyone has the chance to get regular rewards - and the chance of winning a big reward.

Boosts

Boosts double the rate at which you earn reward points. For example, if you have a 10-point boost, the next 10 points you earn will give you 20 points towards completing your progress bar. When you’ve completed a boost, a timer will show you when your next one will be available.

If you’d like to learn more about Stars Rewards, check out the FAQ, or contact Support.

StarsCoin

Win StarsCoin in Chests, which you use to play games or spend in the Rewards Store. Click here to learn more.

FAQ

Got questions about Stars Rewards? The FAQ page has the answers.

Terms & Conditions

Stars Rewards Scheme - Rebates and Rewards

By participating in the Stars Rewards scheme (“Stars Rewards Scheme”) you agree to be bound by the terms and conditions set out below (the “Rebate and Reward Terms”).

  1. We may modify, add to or amend these Rebate and Reward Terms at any time. We will notify you on the website or via other means before such changes come into effect, and you will be deemed to have accepted the revised Rebate and Rewards Terms by continuing to participate in the Stars Rewards Scheme from the date of such notification. You are encouraged to review these Rebate and Reward Terms and the other Stars Rewards pages on a regular basis to keep up to date with any such amendments. Any amendments that we make to these Rebate and Reward Terms will not prejudice rebates, rewards or reward points already accrued or your use of the same.
  2. Membership of the Stars Rewards Scheme is free and available to all registered players that reside in countries where such membership is allowed. Participation in some countries may be prohibited by local law.
  3. The Stars Rewards Scheme offers our loyal customers to the opportunity to win rebates and rewards and earn reward points through real money play on our websites. For details of how to participate in the Stars Rewards Scheme, and more information on what you can win, please visit the Stars Rewards FAQ.
  4. You will not start earning reward points or any rebates or rewards until you have opted into the Stars Rewards Scheme. To do so click the ‘Start Now’ button which can be accessed via the Start button in the software. This can be found in the main lobby or within the ‘My Stars’ menu.
  5. Rebates and rewards (together with any reward points that may be accumulated as part of this program) may not be transferred, bartered, sold or traded in any way. Rebates and rewards can only be won, and reward points can only be accumulated, via real money play. When a reward point target is reached, you will win a reward at random in exchange for those points, as detailed in the Stars Rewards FAQ. Rewards may include cash, game credit or StarsCoin (our virtual loyalty token that can only be exchanged for certain goods via the Rewards Store).
  6. Some rewards won via Stars Rewards may be subject to play-through requirements which require that you must earn a certain number of redemption points (“Redemption Points”) by wagering the bonus funds, in order to release the cash amount. Redemption Point earning rates may depend on the type of game being played.
  7. By taking part in the Stars Rewards Scheme, you acknowledge that we may refer to your user name in the event that you win a prize. However, we will not use your name, image and/or likeness for publicity and marketing purposes without your written consent. Equally, we will seek your consent if we wish for you to perform interviews (without compensation) with selected press agencies as we may choose, in relation to your win.
  8. If you are found to have abused, or attempted to abuse, the Stars Rewards Scheme or breached the Rebate and Reward Terms, we may terminate your membership and you will forfeit any rewards, reward points and StarsCoin accrued and will be liable to reimburse us for any rewards earned by such abuse that you have already cashed out. “Abuse” includes, but is not limited to claiming or seeking to claim reward points for void (or voided) bets, colluding or being associated with third parties on our site who have been banned or self-excluded.
  9. We may also reverse any award of Stars Rewards, and you will be liable to reimburse us for any rewards cashed out, to any player where the determination to grant that player a reward or the level of reward credited to the player is as a result of manifest error, fraud, or technical failure.
  10. We may terminate and/or amend the Stars Rewards Scheme (together with its benefits) at any time. We will notify you of any such termination or amendment in accordance with Section 1 above.

Last amended November 2018.