Rejoin a tournament after disconnection

What should I do if I get disconnected during a tournament?

If you get disconnected from a tournament, restart the software.

 

How can I rejoin a tournament?

After logging back in:

1. Go to ‘Tools’
2. Select ‘My Games & Tickets’
3. Select ‘Registered in tournaments’
4. Select the tournament you were playing
5. Select ‘Go There’ to rejoin

You can also use keyboard shortcuts:

• Windows: ‘Ctrl’ + ‘R’
• Mac: ‘Cmd’ + ‘R’

 

How can I avoid disconnections during a tournament?

Improve your connection stability by following these steps:

• Limit the number of applications and websites you have open
• Avoid streaming media or downloading large files while playing

What can I do if my internet connection is unstable?

If your broadband connection is unstable, try using your smartphone as a hotspot.

Your provider may charge for mobile data. Check your plan for details.