Negative account balance

What happens if my account has a negative balance?

If your account shows a negative balance, you must repay it before you can use all account features.

 

How do I clear a negative balance?

1. Follow these steps:

   1. Log in to your account
   2. Open the Cashier
   3. Select 'Deposit'
   4. Choose a payment method
   5. Enter the required amount and confirm

   Your balance will update once the transaction is completed.

 

What should I do if I can’t repay the balance?

If you are unable to repay the balance or experience any issues:

• Contact support through the app or website
• Our team will help you resolve the issue as quickly as possible